Privacy Policy for gameo

1) Who We Are

gameo ("we", "us", "our") provides a social gaming platform that helps users discover players, match by game/platform preferences, chat, and receive activity notifications.

If you have privacy questions, requests, or concerns, contact us at: riad.laamari@gmail.com.

2) Scope of This Policy

This policy applies to the gameo mobile app, related backend services, and other official channels that link to this page. It describes how we collect, use, store, share, and protect information.

3) Information We Collect

A. Account and Identity Data

• Google sign-in details and account identifiers (for authentication).
• Firebase user ID and authentication-related tokens.
• Basic profile information such as username and optional profile details.

B. Profile and Gameplay Preference Data

• Bio, profile photos, selected games, gaming platforms, ranks, and matching preferences.
• Friends/follow relationships and block/unblock preferences.

C. Communications Data

• Messages you send/receive, including text and optional media shared in chats.
• In-app notification metadata related to messaging and matching events.

D. Device and Technical Data

• Push notification token (FCM token) and app session data.
• Basic diagnostics, timestamps, and service logs used to keep the platform secure and stable.

E. Location Data

• Approximate location/region data may be collected when you allow location access, to improve profile context and matching relevance.

4) How We Use Your Information

5) Legal Bases (Global Norms)

Depending on your region, we process data under one or more legal bases:

• Contractual necessity: to provide core app features you request.
• Legitimate interests: to improve safety, performance, and service quality.
• Consent: for specific permissions (e.g., notifications, location, media access).
• Legal obligations: when we must comply with applicable laws.

6) Permissions and Device Access

• Notifications: to alert you about chats, matches, and app events.
• Photos/Media: to upload profile images and shared chat media.
• Camera (if enabled in-app): to capture images directly.
• Location: to help with regional profile/match context when granted.

You can manage permissions in your device settings. Denying a permission may limit some app features.

7) Sharing and Disclosure

We do not sell personal data. We may share data with:

• Service providers/processors that support authentication, messaging, and infrastructure.
• Other users according to your profile visibility and app interactions.
• Legal authorities where required by law or to protect rights, users, or platform safety.
• Business transfers in case of merger, acquisition, or asset transfer, subject to safeguards.

Core technical providers used by the app may include Google Firebase services (such as Authentication, Cloud Firestore, Cloud Messaging, and Cloud Storage).

8) Data Retention

We retain personal information only as long as needed for service delivery, safety, legal compliance, dispute resolution, and enforcement. Retention periods may differ by data type.

When data is no longer needed, we delete, anonymize, or securely isolate it according to our internal practices.

9) Security Measures

• Use of authentication controls and access restrictions.
• Encryption in transit using secure network protocols.
• Monitoring and safeguards to reduce unauthorized access and abuse.

No method of transmission or storage is 100% secure, but we continuously work to protect user data.

10) International Transfers

Your data may be processed in countries other than your own. Where required, we implement appropriate safeguards under applicable laws.

11) Your Privacy Rights

Subject to your local law, you may request:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data/account
• Restriction or objection to certain processing
• Data portability where applicable
• Withdrawal of consent (where processing is consent-based)

To exercise your rights, contact riad.laamari@gmail.com.

12) Children and Age Requirements

gameo is not intended for children below the minimum age allowed by applicable law in their country. If we learn that personal data was collected from an underage user without valid legal basis, we will take steps to delete the data.

13) Third-Party Links and Services

The app may contain links or integrations with third-party services. Their privacy practices are governed by their own policies, and we encourage you to review them.

14) Freepik Image Attribution and License Notice

Some graphics in gameo are attributed as: Designed by Kubanek / Freepik.

Attribution reference for websites: <a href="http://www.freepik.com">Designed by Kubanek / Freepik</a>

Freepik terms indicate usage may be allowed for personal/commercial projects, including app usage and modifications, subject to license restrictions. Content may not be sub-licensed, resold, rented, or included in an online/offline archive/database in prohibited ways.

Official terms: http://www.freepik.com/terms_of_use . If any conflict exists, Freepik Terms of Use prevail.

15) Bot and Automated Profiles

A. What Are Bot Profiles

Bot profiles are algorithmically generated user accounts that include a username, profile photo, bio, age range (18-25), region, and selected games with platform preferences. They are designed to appear and behave similarly to real user profiles within the matching feature.

B. Data Used for Bot Profiles

Bot profiles contain only synthetic data — procedurally generated names, randomized preselected avatar images stored on our servers, and generalized bio text. No real personal data, real user information, or personally identifiable information is used to create or populate bot profiles.

C. How Bot Profiles Interact

Bot profiles may appear as matching candidates in the "Meet" section of the app. They do not initiate conversations, send messages, or respond to chat messages. They are purely visual profiles included to populate the discovery experience.

D. Identification of Bot Profiles

Bot profiles are marked internally as automated accounts. We disclose their existence in this policy to ensure transparency. If you interact with a profile you believe may be automated, you may report it through available app channels if it behaves outside the description above.

E. Purpose

Bot profiles are used strictly for platform testing, improving matching algorithms, and providing a richer browsing experience in the Meet section. They are never used to deceive, manipulate, or extract information from users.

16) Changes to This Privacy Policy

We may update this policy to reflect legal, technical, or business changes. We will post the updated version on this page and update the "Last updated" date.

17) Contact Us

Privacy Contact: riad.laamari@gmail.com
Support: riad.laamari@gmail.com